9:34pm (still Chicago time): I skid into an empty gate to Grand Rapids, panting from a fevered sprint through a mile of O'Hare underground. Scanning the blue screen of departures and arrivals, I do not see my connection flight. A quick query of a so-called customer service rep reveals that my flight had indeed taken off as I had landed.
January 20, 2012 - 8:00am by btsocial